Refund Policy

Last updated: 10 May 2026

30-day money-back guarantee

We want you to be confident that FormStride is the right tool for your training. If you are not satisfied with your purchase, you can request a full refund within 30 days of your order date — no questions asked.

How to request a refund

Refunds are processed by our payment provider and Merchant of Record, Paddle. To request a refund:

• Visit paddle.net and look up your order using the email address you used at checkout, or
• Reply to your Paddle order receipt email with your refund request, or
• Contact us via the FormStride website and we will forward your request to Paddle.

Cancellations

You can cancel a subscription at any time from your account settings or via paddle.net. Cancellation stops future renewals; you keep access through the end of the current billing period. Cancellation alone is not a refund — request a refund separately if you want one within the 30-day window.

Beyond 30 days

Refund requests outside the 30-day window are handled in line with the Paddle Refund Policy and applicable consumer law. Mandatory consumer rights in your country of residence are not affected by this policy.

Contact

FormStride is operated by Saku Linnankoski. For any refund question, the fastest path is paddle.net; for anything else, reach out through the FormStride website.